Dear LifeSmiles Patients,

As of November 12, all of Manitoba has moved the province’s pandemic response to Code Red. It is important to note that the Manitoba Dental Association as well as Manitoba Health have determined that we are able to remain open.

Throughout the pandemic, LifeSmiles has followed the directions of the Manitoba Dental Association and the Province of Manitoba by implementing strict COVID-19 prevention protocols within our clinics. We take these actions because the health of our patients and staff are our top priority.

We will continue with our strict appointment procedures and other safety measures since put in place at the beginning of the pandemic. These include:

  • Patients will be required to complete a COVID-19 questionnaire before their appointments.

  • For social distancing, patients will be asked to wait in their vehicles or outside of the office until appointments begin.

  • Patients will be pre-screened prior to their appointments and again at the entrance to the office.

  • Temperature checks will be taken upon entering the practice.

  • Hand sanitizer will be provided upon entrance that patients will be asked to use.

  • Modifications have been made to reception and waiting areas to provide for social distancing.

  • Magazines, children’s toys, and other items that are difficult to disinfect will be removed from waiting areas.

  • The number of patients at any given time in the practice will be limited and appointments will be staggered.

  • Common areas including restrooms will be cleaned and sanitized throughout the day.

  • Appropriate personal protective equipment (PPE) will be worn by all clinical and administrative staff.

  • Staff will be screened for COVID-19 symptoms on a daily basis.

  • Treatment rooms will be completely sterilized before patients are seated - extra time will be scheduled in-between appointments to allow for the thorough cleaning and disinfection of treatment rooms and equipment.

  • During treatment, our team will strictly follow guidelines set by The Manitoba Dental Association.

 

 

Thank you for all your understanding and patience as we all work through this together.

 

Stay safe and healthy everyone! We’ll see you soon.

 

Sincerely,

Your LifeSmiles Team